247 Networks Ltd.

Managed IT Services Vancouver

Serving Vancouver, Downtown Vancouver, North Vancouver, West Vancouver, Burnaby, Richmond, Coquitlam, Port Coquitlam, Tri-Cities, Surrey, Delta, Langley, Abbotsford, Chilliwack, and the Greater Vancouver Area.

Privacy Policy

247 Network's commitment to protecting your personal information

Online Privacy Policy


1. General Policies


247 Networks Ltd. (“247“) is aware of your legitimate concerns about privacy and is fully committed to maintaining the integrity, confidentiality, security, and accuracy of your Personal Information in accordance with applicable privacy legislation and best industry practices.


The Online Privacy Policy (the “Policy“) helps you understand the guiding principles applied by 247 to the collection, use, disclosure, retention, and disposal of and access to Personal Information on this site.


Because privacy concerns and legal and business requirements evolve continually, 247 may have to change its Policy at any time without advance notice and therefore you are invited to review it regularly.


By using the 247 website and providing us with your Personal Information, you agree that 247 use the latter in accordance with the Privacy Act and this Policy. For purposes of this Policy, “Personal Information” means any information about an identifiable individual within the meaning of main 3 of the Privacy Act.


2. Guiding Principles


Our Policy rests on the following seven guiding principles:


2.1 Identifying the Purpose of Use


The nature and scope of the Personal Information we need depends to a great extent on which products, solutions or services are of interest to you. 247 will collect Personal Information only in relation to its operating programs or activities for business purposes in order to:


Identify you


Personal Information such as your name, telephone number, e-mail address, personal address, phone number, date of birth, gender, and password helps us to identify you or allow you to register for an event.


Offer products, solutions, and services


247 delivers custom-made solutions and services. Personal Information enables our team to respond to your requests for such services and to assess, plan, and implement integrated management solutions at every stage of your business growth.


Advise on our products, solutions, and services


247 will try to satisfy your request for advice on various matters and direct you towards appropriate products, solutions and services whenever possible.


Provide ongoing services


Personal Information about you and your business allows us to communicate with you and respond adequately and promptly to your inquiries about applications, accounts, or other services.


Promote our products, solutions, and services to you


When you specify your consent on any online 247 subscription, contact form(s) or registration form(s), 247 may, from time to time, use your email or regular mailing address to send you information on 247’s products, solutions and services, trends, business opportunities, or other topics and events of current interest. In order to do so, 247 may also collect the information that you provided on the subscription or registration form, such as your company name, name, address, e-mail address, telephone and fax numbers.


Comply with legal, security, processing, and regulatory requirements


247 will never disclose your personal information to third-party’s unless required by law or law enforcement.


Allow you to apply for jobs online


When applying for jobs online, 247 will collect your personal information for the sole purpose of evaluating your resume.


2.2 Obtaining your Consent


Your Consent can be express or implied (“Consent“). It can be expressed in writing, or electronically when, for example, you authorize us to check your employment, to perform a criminal background check, or to check and contact your references.


Your Consent can be implied through your action or inaction. For instance, when you file an application, we conclude that you have consented to the collection, use, and disclosure of the Personal Information it contains for the intended purposes. The same conclusion may be drawn when you use one of our products, solutions or services. Your Consent can also be given by your authorized representative, for instance, if he/she is providing Personal Information and is seeking employment from 247 on your behalf.


Your Personal Information will be viewed by 247 employees or representatives for the purposes of their work or for which it was given, as outlined in main 2.1.


In some circumstances, 247 may collect, use, or disclose Personal Information without your Consent for legal, security, or processing reasons, or when it is impossible to obtain your Consent in cases contemplated by applicable privacy legislation. Examples of such circumstances include compliance with applicable laws or court orders, the protection of the public interest, 247’s rights, fraud detection and prevention, the use of Personal Information emanating from a third party, and the collection of overdue accounts.


You can withdraw your Consent at any time, provided 247 is given reasonable notice and there are no legal or contractual requirements preventing this.


2.3 Limiting collection, use, and disclosure of Personal Information


247 will not, without your Consent, collect, use, or disclose Personal Information except for the purposes identified or for a use consistent with those purposes or as otherwise required or permitted by applicable law. With your Consent, 247 may obtain Personal Information from third parties, including through criminal background checks.


247 may transfer (or otherwise make available) Personal Information to third parties who provide services on our behalf. For example, we may use service providers to process Personal Information, authorize and process payments, or host our website. Personal Information may be stored and processed outside of Canada, including the United States, by our third-party service providers. Our service providers are not authorized to use or disclose your Personal Information for any purpose other than providing the services on our behalf or as otherwise required by applicable law.


2.4 Providing access and accuracy


Subject to legal requirements provided by the Privacy Act or the Access to Information Act, 247 will respect your right of access to your Personal Information by informing you of its procedures and requirements for responding to your request for access. 247 will act diligently to give you access, at minimal or no cost wherever possible. In certain exceptional circumstances, 247 may not be able to give you access to your Personal Information. For example, some Personal Information banks may contain references to other persons or to 247 ‘s proprietary information, or be covered by solicitor-client privilege.


You can challenge the accuracy of your Personal Information and request corrections if you believe there are errors or omissions. You may also require in certain circumstances that an annotation be attached to your Personal Information reflecting any correction requested but not made, or that such annotation or correction be notified to certain individuals.


247 will take all reasonable steps to ensure Personal Information used on an ongoing basis is as accurate, up-to-date, and complete for the purposes in which it was collected; 247 will rely on you to inform it of any required corrections.


2.5 Responding to your privacy concerns


247 will respond to your questions and investigate diligently any complaints with respect to your Personal Information.


2.6 Complying with applicable privacy legislation


Your and 247 ‘s rights and obligations regarding privacy are governed by applicable privacy legislation in Canada. The application and interpretation of this Policy and of our guiding privacy principles are subject to and will comply with such legislation.


3. Payment


When paying online for any of our services, you will be using the credit card facilities of an online payment provider. Any confirmation given during the payment process will be received on the payment provider server and will be governed by its privacy policy.


4. Use of Cookies


A cookie is a small text file containing certain pieces of information that a website server creates and puts on your computer. 247 uses persistent cookies to enable us to better serve you when you visit our site.


Persistent cookies are written or stored on your hard drive until deleted. 247 ‘s persistent cookies are used, for example, to retain information that you provided so that the 247 website can be personalized accordingly, or to determine if a certain user has previously completed one of our surveys, so that he/she will not be surveyed again.


247 uses remarketing for its online advertising, with Google as a third-party provider. This allows 247 to improve the ads presented to its clientele, proposing services, tools and solutions based on users’ actual needs. Users can disable the use of third party cookies when using 247 website by visiting: http://adgear.com/privacy/. Please note that if you opt-out, you may still see our ads at other websites, but the ads will not be tailored using third party technologies associated with 247 website. Remarketing cookies can also be deactivated by modifying your browser’s parameters.


The cookies used by 247 are designed so they do not reveal any Personal Information on their own.


By accessing our site, you consent to the use of cookies and agree to have your browser set to accept cookies. If you want to access our site but don’t agree to receive cookies, you can do so by modifying the preferences of your browser. However, note that by not accepting cookies, you may not be able to use all the features of our site.


5. Thirty-Party Social Media


The use of social media by 247 is an extension of its Web presence. Social media accounts are public and not hosted on 247 servers. Users who decide to interact with 247 through these media must read the conditions of service and privacy policies of these third-party providers of services and applications used in order to access them.


6. Web Analytics


6.1 Analytics


Web analytics involves the collection, analysis, measurement and presentation of data on website traffic and on visits, for the purpose of understanding and optimizing Web use. The information collected by the cookies may be used by Web analytics to keep your interactions with 247networks.ca in memory.


Information used for the purpose of web analytics is collected pursuant to the Financial Administration Act. 247 uses the information for its own internal statistical and analytical purposes, to evaluate and enhance users’ experience of the website by identifying customer preferences and trends that we may use for marketing purposes and to further develop our business and operations.


When your computer requests a 247 Web page, 247 collects the following types of information, for web analytics, such as:


  • the Internet Protocol (IP) address of your computer;
  • the date and time of your request;
  • the pages viewed and downloaded;
  • the identifier attributed to registered users accessing restricted areas on the site;
  • the type of operating system; and
  • the type of browser & browser settings used.


Data collected for web analytics purposes will sometimes go outside of Canada to the United States of America and may be subject to the governing legislation of that country, such as the USA Patriot Act.


247 uses Google Analytics, and the data gathered are sent to Google, an external service provider. Your IP address is anonymized before being saved on the Google server, in order to safeguard your Personal Information. The data gathered are anonymized by truncating your computer’s IP address. No Personal Information identifying you is saved or provided to Google.


Google Analytics uses temporary and permanents cookies; permanent cookies are stored on your computer and expire two years after your last visit to the website. For more information, consult the Google Analytics website and its privacy policy.


You can refuse to install the cookies used by Google Analytics by modifying your browser parameters to activate or deactivate cookies, by deactivating JavaScript in your browser or by going to the following website: Google Analytics Opt-out Browser Add-on. If you deactivate Google Analytics or JavaScript, you will still have access to the same information and services from our websites. To deactivate cookies or JavaScript, consult your browser provider’s instruction guide.


6.2 Security


247 uses software to monitor site traffic and to detect unauthorized attempts to upload, change information, or otherwise cause damage. The software receives and records the Internet Protocol (IP) addresses of the computers that have visited this site, including the date and time of visits, the pages that were viewed and downloaded, and the identifier attributed to any registered user who accesses restricted areas on this site. The software also captures information regarding the type of browser and operating system. 247 does not attempt to link the IP addresses and the identifiers with the identity of users visiting this site unless there is an attempt to damage the site.


Responding to your concerns


For questions or comments regarding this Policy, for additional information about the management of Personal Information at 247, or to consult or modify your Personal Information, contact us by email, by phone at 1-888-881-2473, or by mail to:


247 Networks Ltd.

Suite 208 – 1515 Broadway Street

Port Coquitlam, B.C., V3C 6M2