247 Networks wants to ensure the safety of your organization as well as our staff members. Over the past few weeks, it has become clear that the world is facing an unprecedented challenge. Many of you are actively managing or preparing your families, clients, and businesses through the Coronavirus outbreaks around the world.
We recognize the severity of the situation for everyone and together, we can work towards preventing further spread of the COVID-19 coronavirus. 247 Networks will be implementing preventative measures and we wanted to share with you our plans on how we will continue to support you and our partners in the days, weeks, and months to come.
SERVICE AND SUPPORT
We are committed to continue providing our fanatical support service 24 hours a day, 7 days a week, which includes after-hour support (after-hour rates may apply). As we continue to monitor the situation, our services will continue as normal with the following exceptions:
We understand the urgency of this matter as we have received a dozen requests to assist with setting up remote connectivity to the office. 247 Networks can assist you with:
HEALTH AND SAFETY
We will continue to monitor the rapidly evolving public health situation surrounding COVID-19. As an organization, our number one priority will always be the health and safety of our clients, staff and service providers.
QUESTIONS OR COMMENTS
We understand the need for increased flexibility right now, so if you have any questions, concerns, or comments, please feel free to call us at 1.888.881.2473 or 604.592.2473.